UPDATED OCTOBER 20, 2026

Refunds and cancellation

Parchita's paid plan is a monthly subscription for landlords with more than 5 units: $1.50 (US dollars) per unit per month for every unit (6 units cost $9 a month), billed in advance by card through Stripe. The free plan has no charges to cancel or refund.

Cancelling

• Cancel any time from Plan & billing in the app (Stripe's billing page), or by writing to support@parchita.rent.
• Cancelling stops every future charge. The paid plan lasts to the end of the month already paid; then the account moves to the free plan. Nothing you added is deleted, and we send you a copy of all of it whenever you ask.
• If you added a card during the 30-day bonus round, the first charge is on day 31. Cancel before then and you are never charged.

Refunds

• Charged in error: a charge made twice, a charge after you cancelled, or a charge for more units than you had is refunded in full.
• Your first paid month: write to us within 14 days of your first charge and we refund it in full.
• Otherwise, a month already paid is not refunded in part, and the plan stays paid to its end.
• When you remove units, Stripe credits the rest of the month to your next bill.

How to ask

Write to support@parchita.rent with your business name and the charge's date. We answer within two business days. A refund goes back to the card that paid, through Stripe; banks usually show it within 5 to 10 business days. Please write to us before disputing a charge with your bank.

Rent paid through Parchita

Rent and deposits are paid to the landlord's own account; Parchita never holds them. A refund of rent or a deposit is between tenant and landlord, so ask your landlord.